Feed back form - taxpolis

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Name:

Email:

How satisfied are you with our tax filing service?
[radio* satisfaction-rating “Very Satisfied” “Satisfied” “Neutral” “Dissatisfied” “Very Dissatisfied”]

Would you recommend us to others?
[radio* recommend “Yes” “No”]

Any additional feedback:

How satisfied are you with our tax filing service?

[radio* satisfaction default:1 “Very Satisfied” “Satisfied” “Neutral” “Dissatisfied” “Very Dissatisfied”]

How would you rate our team’s professionalism?

[radio* professionalism default:1 “Excellent” “Good” “Average” “Needs Improvement” “Poor”]

Was our service timely and efficient?

[radio* timeliness default:1 “Yes, very timely” “Reasonable time” “Slightly delayed” “Too slow”]

How was your experience with our customer support team?

[radio* support default:1 “Very Helpful” “Somewhat Helpful” “Not Helpful”]

Did you receive clear explanations regarding your tax filing?

[radio* clarity default:1 “Yes, very clear” “Somewhat clear” “Not clear at all”]

How easy was it to submit your tax documents?

[radio* document-submission default:1 “Very Easy” “Moderate” “Difficult”]

Were you satisfied with the tax-saving suggestions we provided?

[radio* tax-savings default:1 “Yes” “No” “Not Applicable”]

Was our pricing reasonable for the service provided?

[radio* pricing default:1 “Yes, worth it” “Fair” “Too expensive”]

Would you recommend our tax filing service to others?

[radio* recommend default:1 “Yes, definitely” “Maybe” “No”]

What improvements would you like to see in our service?

Any other feedback you’d like to share?

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